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In 2019 I enrolled in my first Harvard Business School Online course and since then I have been invited to participate in several HBS case studies.

A typical HBS case is a 10-20-page document written from the perspective of a real individual in a real organisation facing a real-life challenge.

The case method is all about you putting yourself in the shoes of the case protagonist where you are faced with leadership situations that involve making time sensitive decisions with limited information. A key part of the learning experience is the discussion with peers where questions are asked, observations made, and positions shared. It is up to you to listen carefully and reflect on lessons learned in the class.

The HBS Take a Seat in the Harvard MBA Case Classroom video provides a great insight into the case method.

I look forward to continuing life-long learning and hope to embark on an executive education track in my future career travels.

Below is an outline of the cases I have participated in or observed either onsite at Harvard Business School or remotely.

On Campus in Person

April 2019, Active Participant, Connext 2019

Case: Trouble at Tessei

Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan

I was super excited to enter the classroom and put my name card on the desk! I even took a photo of the moment!

HBS Connext 2019

Off Campus Virtual (Web)

July 2020, Live observation, HBS Analytics class live on LinkedIn

Case: Feeling Machines: Emotion AI at Affectiva

Keywords: Artificial Intelligence; Market Research; Business Model; Finance; Revenue; Decision Making; Risk and Uncertainty; Market Entry and Exit; Software; Information Technology Industry; Auto Industry; United States

Off Campus Virtual (Zoom)

August 2020, Active Participant, Mock Case

Case: Direct to Consumer Brands

Keywords: Direct-To-Consumer; Digital Marketing; Industry Evolution; Business Startups; Online Technology; Brands and Branding; Marketing; Change

August 2020, Active Participant, Mock Case

Case: Butler Lumber Company

Keywords: Commercial Banking; Financial Crisis; Borrowing and Debt; Financial Strategy; Financing and Loans; Capital Structure; Forecasting and Prediction

August 2020, Active Participant, Mock Case

Case: Toby Johnson (A): Leading After School

Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Compensation and Benefits; Business or Company Management

August 2020, Active Participant, Mock Case

Case: Benihana of Tokyo

Keywords: Expansion; Business Strategy; Brands and Branding; Food and Beverage Industry; Service Industry

August 2020, Active Participant, Mock Case

Case: Kansas City Zephyrs Baseball Club, Inc. 2006

Keywords: Accrual Accounting; Financial Statements; Profit; Labor Unions; Measurement and Metrics; Agreements and Arrangements; Performance; Sports Industry; United States

Off Campus Virtual

May 2021, Live Observation, Connext 2021

Case: Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance

Keywords: Entrepreneurship; History; Leadership; Crisis Management; Management Practices and Processes; Groups and Teams; Behavior; Antarctica